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Sales & Customer Service Speakers

The sales department is crucial to any organization; it's the link between customers and a company, product, service, or brand. A good sales team increases conversions, which are instances where a customer takes an action a company desires. Top-notch customer service, on the other hand, helps businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews.

Our roster includes the best Sales and Customer Service speakers including world-class sales experts, customer service leaders, innovators, consumer behavior authorities, entrepreneurs, sales and management strategists, consultants and market trends advisors from an array of backgrounds and industries that expertly deliver powerful and entertaining keynotes.

Bonin Bough

Bonin Bough is an awarded marketing expert with an illustrious career that includes C-level positions at Mondelēz International (Kraft), where he worked as the Chief Media & eCommerce Officer and PepsiCo, where he led the company’s global Digital Marketing efforts.

Dr. Robert Cialdini

Dr. Robert Cialdini is an acclaimed psychologist and business consultant. His global best seller, Influence: The Psychology of Persuasion, which has sold 3 million copies, describes how to to master the science of persuasion and use it to effectively, and ethically, convince others. 

Terri Sjodin

Terri Sjodin is a best-selling author and one of America’s most highly sought-after female speakers, having trained and motivated thousands of people from all over the world, sharing her specialization in advancing the persuasive presentation skills of professionals.

John Rossman

John Rossman is an unmatched authority on disruptive innovation. A former high executive at Amazon, he’s the author of The Amazon Way, in which he describes the strategies used by the behemoth of e-Commerce to reach success.

Mark Sanborn

Mark Sanborn is an international bestselling author and award-winning keynote speaker. He is a notable authority on Leadership, Customer Service and Teamwork.  

Robyn Benincasa

Intrepid woman, New York Times best-selling author, award-winning speaker, ‘CNN Hero’. Robyn Benincasa is also the winner of the Eco-Challenge, perhaps one of the most difficult and demanding team races in the world.

Harry Paul

Harry Paul is an internationally sought-after speaker and author of “FISH! A Proven Way to Boost Morale and Improve Results”, one of the best-selling business books of all time.

Doug Lipp

Doug Lipp is an expert author, consultant and speaker in leadership and customer service. He was the head of Disney University, acclaimed for its commitment to superb customer service.

Dan Thurmon

An unforgettable motivational speaker, Dan Thurmon combines comedy, juggling, and stunts with deep concepts of self-improvement and change management to deliver stunning and remarkable presentations.

Victor Küppers

A professor at the University of Barcelona and the Autonomous University of Barcelona, Victor Küppers is a well-recognized speaker in the fields of motivation and sales.

Jordan Belfort

Jordan Belfort, better known as the Wolf of Wall Street, is the extraordinary businessman whose life inspired the eponymous movie directed by Martin Scorsese and starring Leonardo DiCaprio.

Jeffrey Gitomer

Jeffrey Gitomer is an outstanding international speaker, considered the # 1 Selling Guru in the world, and the author of the mega best sellers "The Sales Bible" and "The Little Red Book of Selling."

Lior Arussy

Lior Arussy is a prominent consultant, public speaker and author, considered one of the main authorities on Customer Service and Customer Experience. He has worked on designing strategies for companies such as Mercedes-Benz, SAP, FedEx, Siemens, and many others.

Shep Hyken

Shep Hyken is a celebrated customer service and experience expert and the Chief Amazement Officer of Shepard Presentations.  He is also a New York Times and Wall Street Journal bestselling author.

Bruce Turkel

Bruce Turkel is an influential marketer and public speaker, renowned as an expert in consumer behavior in the digital age. Turkel is well known for transforming Miami’s brand and image.

John Tschohl

John Tschohl is one of the world's highest authorities in customer service. Because of his influence and knowledge, Tschohl has been named "The Guru of Customer Service" by Time and Entrepreneur magazines.

Neil Rackham

Neil Rackham is known throughout the world as an influential speaker, writer, and seminal thinker on sales and marketing issues.

Dirk Beveridge

Dirk Beveridge is regarded as the Guru of sales, recognized as one of the top twenty sales speakers in the United States. He is the author of the Best-Seller Sales Management: Why the Best are the Better.

Michael Bosworth

Mike Bosworth has been a thought leader within the field of sales and marketing over the last several decades. He is an author, speaker, entrepreneur, story seeker and sales philosopher.

Michael Port

Michael Port is a sales expert and successful business coach. His best-seller, “Book Yourself Solid,” made the lists of the best business books in Business Week.

Tim Sanders

Tim Sanders is a renowned entrepreneur, commentator and author of the Digital Era. A talented public speaker and consultant, he is also Yahoo!’s former Chief Solutions Officer and leadership coach.

Keith Ferrazzi

Keith Ferrazzi is an American entrepreneur and recognized global thought leader, versed public speaker and best selling author. Ferrazzi is considered an authority on Networking and Business.

Dan Gingiss

Dan Gingiss is an international keynote speaker, customer experience coach, author, podcaster, and CXO of The Experience Maker™.

John Livesay

Known as “The Pitch Whisperer,” John Livesay is a keynote sales speaker who helps sales forces connect with today’s crazy-busy, ultra-savvy buyers by becoming master storytellers with magnetic pitches.

Victoria Holtz

CEO of Moveminds Latin America and president of the National Speakers Association Mexico. Victoria Holtz is an extraordinary speaker and author of the book ZWN Agile Mindset.

Chris Voss

Christopher Voss is a negotiation expert, top keynote speaker, former kidnapping negotiator for the FBI, and author of a national bestselling book, Never Split The Difference: Negotiating As if Your Life Depended On It.

Tiffani Bova

Tiffani Bova is a business growth keynote speaker, innovation, growth evangelist, and the author of Growth IQ. A top influencer in Customer Experience, Digital Transformation, the Future of Work, and Sales.

Tracy Tutor

Tracy Tutor is a top sales keynote speaker, real estate expert, star of 'Million Dollar Listing: Los Angeles', and bestselling author of 'Fear is Just a Four Letter Word'.

Ken Schmidt

Ken Schmidt is a top customer loyalty speaker, author, and former Director of Communications at Harley-Davidson Motor Company. He shares stories and insights on the road to building a fanatically vocal customer base.

Aaron Ross

Aaron Ross is a top sales keynote speaker, business growth expert, and bestselling author of 'Predictable Revenue'. His book was #1 on Amazon’s telemarketing list for over 2 years and has been called “The Sales Bible of the Silicon Valley.”

Jia Jiang

Jia Jiang is a top resilience keynote speaker with one of the most viewed TED Talks and the bestselling author of Rejection Proof. He is also the CEO of Wuju Learning.

Fredrik Eklund

Fredrik Eklund is a top sales keynote speaker, number one broker, star of “Million Dollar Listing,” and the bestselling author of The Sell. To date, he has closed over 5 billion dollars in real estate sales all over the world.

James Clear

James Clear is a personal development keynote speaker and the author of 'Atomic Habits', the #1 New York Times Bestseller andthe #1 best-selling book on Amazon in 2021 that has been translated into 50 languages.

Molly Bloom

Molly Bloom is a top inspirational virtual keynote speaker, entrepreneur, and bestselling author of Molly’s Game. Her memoir was adapted into an award-winning film by Aaron Sorkin. 

Bill Benjamin

Bill Benjamin is a top emotional intelligence keynote speaker and a thought leader on the subjects of leadership and peak performance. Bill spends time working with senior leaders and their teams at Fortune 500 companies helping them overcome the barriers that often hold them back from reaching their full potential.

Grant Leboff

Grant Leboff is one of the U.K's leading Sales and Marketing experts. His book ‘Stickier Marketing’ went straight to #1 in the Amazon Sales & Marketing Chart, and was in the top 10 overall Business Chart.

Nicolás Reyes Restrepo

Nicolás Reyes is a successful Colombian manager and businessman who has developed an extraordinary conference entitled 'Behave like an Animal!', in which he transmits the keys and strategies of the people who stand out the most in the world of work.

Matt Mayberry

Matt Mayberry is a former NFL linebacker and an internationally acclaimed keynote speaker. Top management consultant and author of the book 'Winning Plays'.

Sam Silverstein

Founder of The Accountability Movement, Sam Silverstein was named one of the World’s Top Organizational Culture Professionals by Global Gurus. Bestselling author of 11 books, including: Pivot!, The Accountability Circle, I Am Accountable, & No Matter What.

Adolfo Fernández Sánchez

Adolfo Fernández Sánchez is Head of Commerce Strategy, Global Customer Solutions at Google & Expert on Retail, Consumer Goods & Lifestyle, and Digital Communications at the World Economic Forum.

Mark Noon

Retired U.S. Air Force Officer, Executive Leadership Coach and Author. Mark Noon is a remarkable speaker on Employee Engagement, Change Leadership, Service Excellence, Values, and Culture.

Brian P. Moran

Brian P. Moran is CEO & Founder of Strategic Breakthroughs. He is Co-author of the New York Times Best Seller 'The 12 Week Year'.

Dr. Ted James

Dr. Ted James is Chief of Breast Surgical Oncology at  Beth Israel Deaconess Medical Center. Vice Chair for Academic Affairs at Harvard Medical School.

Louie Gravance

Former Disney Institute Professor, Louie Gravance is a Customer Experience Consultant Focused on Creating the Happiest Workplace on Earth.

Matt Dixon

Chief Product and Research Leader at the Austin-based AI venture, Tethr. Matt Dixon is one of the World’s Leading Experts on Sales, Customer Service, and Customer Experience.

David Holloway

David Holloway is a compelling Keynote Speaker, Author, an Advisor on Leadership, Team Building, & Peak Performance.

Pamela Barnum

Former Undercover Police Officer and Federal Prosecuting Attorney. Pamela Barnum is a Trust Strategist & Body Language Expert.

Kelly McDonald

Kelly McDonald is considered one of the nation’s top experts in marketing, leadership, the customer experience and consumer trends. Author of three best-selling books including 'How To Work And Lead People Not Like You'.

Jonah Berger

Jonah Berger is a marketing professor at the Wharton School at the University of Pennsylvania and internationally bestselling author of 'Contagious', 'Invisible Influence', and 'The Catalyst'.

Stephan Kaiser

A young speaker and role model, Stephan Kaiser earned the National Award of Excellence in Coaching for his inspiring public speaking. 

Jeanne Bliss

Jeanne Bliss is a renowned expert in customer-centric leadership, often referred to as the “Godmother of Customer Experience”. Bliss has held the role of Chief Customer Officer at companies such as Microsoft  and Coldwell Banker.

Chris Payne

Chris Payne is an outstanding Australian entrepreneur, international sales speaker and opinion leader in B2B sales in Latin America.

Bill Price

Bill Price is an expert speaker in customer service strategies. He was the first Global VP of Customer Service at Amazon.

Jeff Noel

Jeff Noel is a 30-year Disney Leadership veteran, 2-time Disney Lifetime Achievement Award recipient, a published author, and highly-sought business advisor.

Guy Kawasaki

Guy Kawasaki is an outstanding entrepreneur, venture-capital pioneer and technology speaker. He is the chief evangelist of Canva and Apple veteran.

Andrew Sobel

Andrew Sobel is the leading authority on the strategies and skills required to create consistent revenue growth through lifelong client loyalty and trusted business partnerships.

Matthew Luhn

Matthew Luhn is a master storyteller and former Pixar Story Artist. He is a writer, story consultant, creative writing instructor and keynote speaker with over 25 years of experience creating, and helping businesses develop, memorable stories, characters, products and services.

Geoff Ramm

Geoff Ramm is an international authority on Customer Service issues. He has lectured on 5 continents and as a speaker he is characterized by his irreverent style, enormous energy and surprising and innovative content.

Brian Solis

Brian Solis is the Global Innovation Evangelist at Salesforce. He is a globally recognized independent digital analyst and anthropologist, and one of the most respected authorities in the world on digital transformation and social media for business.

Jeff Thull

Jeff Thull is a leading-edge sales strategist and valued advisor for executive teams of major companies world-wide. He is the author of "Exceptional Selling", whose methodology has been applied by leading companies such as Microsoft, IBM, 3M, Shell among others.

David Meerman Scott

David Meerman Scott is an acclaimed marketing and business strategist, entrepreneur, investor and advisor to emerging companies, and bestselling author of 12 books, including Fanocracy and The New Rules of Marketing and PR.

Sam Ritcher

Sam Richter is an internationally recognized expert on digital information and is considered the father of modern-day Sales Intelligence.

Carlos Piera

Carlos Piera is the Founder, CEO, and Global Happiness Navigator for Delivering Happiness Spain. He is a core coach, speaker, and community leader in Europe.

Harry Friedman

Harry J. Friedman is an internationally acclaimed retail authority, consultant, trainer, speaker, and author. Founder of The Friedman Group.

Balaji Krishnamurthy

Dr. Balaji Krishnamurthy is a veteran corporate executive with more than 35 years of corporate experience. TIME magazine recognized him as one of 25 Global Business Influentials

Andy Paul

Andy Paul is the CEO and founder of Zero-Time Selling and the leading expert on selling with speed.

Jeff Slutsky

A worldwide sales authority and influential marketing consultant, Jeff Slutsky has created a revolutionary system that has been used to increase sales in hundreds of companies internationally.

Mark Stern

Mark Stern is a distinguished consultant and public speaker who has more than 30 years of experience building and managing sales teams around the world. He is also a professor at UCLA Extension.

Laurence Newell

Laurence Newell serves as Managing Director for the Americas Region of Brand Finance. Newell is the former Director of The Friedman Group Mexico and the creator of the most widely used sales management system in the industry globally.

Tod Novak

Tod Novak is an outstanding speaker, trainer, coach, author and a passionate sales force trainer. He is the founder and CEO of The Novak Group, a leading company dedicated to advising companies seeking to increase their sales.

Patricia Seybold

Patricia Seybold is a visionary thought leader with the unique ability to spot the impact that technology enablement and customer behavior will have on business trends incredibly early.

Bernd Schmitt

Bernd Schmitt is a renowned world authority considered the father of Experiential Marketing, the revolutionary discipline that transforms traditional "flat" marketing into a powerful comprehensive and experiential tool.

Marco Antonio Regil

Marco Antonio Regil is a famous Mexican television show host, artist, broadcaster and motivational speaker.

Alan Lowis

Alan Lowis is one of the most sought after leadership and team development facilitators in the country. 

Dorie Clark

Dorie Clark has been named one of the Top 50 business thinkers in the world by Thinkers50, and was recognized as the #1 Communication Coach in the world by the Marshall Goldsmith Leading Global Coaches Awards.

Alex Dey

Alex Dey is a best seller author and extraordinary public speaker. He is regarded as the greatest instructor in sales techniques and negotiation skills in the Spanish-speaking world.

Steve Yastrow

Steve Yastrow, principal and owner of Yastrow and Company, is a highly regarded marketing and business advisor and author. 

Jeff Tobe

Jeff Tobe is an expert business consultant and dynamic speaker, recognized for his ability to bring creativity to the business environment. Tobe is considered the "Guru of Creativity" by Insider Magazine.

Simon Mainwaring

New York Times bestselling author of We First, Simon Mainwaring is Founder & CEO of award-winning strategic consultancy, We First. He is a Real Leaders Top 50 Keynote Speaker in the World.

Michael Vickers

Michael Vickers is the best selling author of Becoming Preferred: How to Outsell Your Competition, where he shares his secrets to achieving the very highest level of sales mastery.

Harry Beckwith

Harry Beckwith is an acclaimed international speaker, Sales and Marketing expert, and author of the New York Times best-seller Selling the Invisible

Hal Becker

Hal Becker is an acclaimed expert on Sales, Customer Service, and Negotiating. He conducts seminars or consults to more than 140 organizations a year.

Herb Cohen

Herb Cohen is an expert negotiator of the world’s headline dramas, from hostile takeovers to hostage negotiations. His clients include the FBI, the CIA, and the US Department of Justice.

Blair Singer

Blair Singer is a renowned international sales expert and speaker. He is the author of the bestseller Little Voice Mastery, which explains in simple but powerful terms the techniques to excel in sales.

Don Peppers

Don Peppers has been recognized for over a decade as the ultimate authority on CRM. He is the author of a series of best sellers that, combined, have sold more than a million copies around the world.


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Smart Speakers USA Corp
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