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Amy Gallo

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Travels from Rhode Island, USA

Amy Gallo is an outstanding expert and speaker in conflict resolution, communication and leadership. She is a contributing editor of the prestigious Harvard Business Review and author of the HBR Guide “Dealing with Conflict,” a practical manual for defusing disagreements professionally and productively.

Amy Gallo is the author of the HBR Guide Dealing with Conflict, co-host of the Women at Work podcast, and a contributing editor at Harvard Business Review, where she writes about workplace dynamics, communication and conflict resolution. Gallo masterfully combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work.

Amy Gallo is the author of the HBR Guide to Dealing with Conflict, a how-to guidebook about handling conflict professionally and productively. In her role as a contributing editor at Harvard Business Review, Amy writes frequently about a range of topics with a focus on interpersonal dynamics, communicating ideas, leading and influencing people, and building your career.

Amy Gallo has contributed to numerous books on feedback, emotional intelligence, and managing others, and is the co-author of the HBR Guide to Building Your Business Case. She is also a co-host of HBR's multi-season Women at Work podcast.

Before working with Harvard Business Review, Amy Gallo was a management consultant at Katzenbach Partners, a strategy and organization firm based in New York later acquired by Booz & Company and which is now Strategy&. Gallo contributed to the firm’s research on the “informal organization”, the unofficial networks and communities in organizations that govern how people work together in practice.

Amy Gallo is on the faculty of the Emotional Intelligence Coaching Certification program, launched by Daniel Goleman, author of Emotional Intelligence.

Amy Gallo has delivered keynotes at hundreds of companies and conferences, including Google, Deutsche Bank, MetLife, The Atlantic, Adobe and Biogen. Gallo has taught at Brown University and is a graduate of both Brown and Yale University.

Speaking Topics

How to Have “Smart Fights” at Work

In this talk, Amy Gallo combines management research and practical insights on difficult conversations and competition at work. You will learn about how teams can smartly tackle uncomfortable conversations and disagreements and how managers can make it OK for people to dissent, debate, and express their true opinions while fostering a sense of belonging.

Navigating Conflict for Women: How to Advocate for Yourself and Be Heard

In this talk, Amy Gallo combines management research and practical insights on difficult conversations.

Giving and Receiving Feedback Even When You Don’t Want To

We all know that we’re supposed to give feedback to our colleagues and ask for it in return. But that’s often easier said than done, especially because emotions run high in these sorts of difficult conversations. In this session, Amy Gallo combines management research and practical insights on the practice of giving feedback.

Books