Not all Conversations Are Equal. Some Are Crucial.
When the stakes are high, emotions run strong, and opinions differ, masters of crucial conversations create alignment and agreement. They speak up and share their concerns candidly and respectfully regardless of the other person’s level or position. What’s more, in organizations that foster cultures of open dialogue, mistakes are caught more quickly, decisions are implemented more effectively, and innovation flows more routinely.
Bridging the Gap between Expectations & Results
In organizations that build cultures of accountability, people raise concerns with those beside, above, and below them on the organizational chart. As a result, problems are solved routinely and quickly and a pervasive sense of empowerment and responsibility for results prevails.
Leadership Is Intentional Influence
By drawing from the skills of hundreds of successful leaders, thousands of successful change efforts, and more than six decades of the best social science research, Joseph teaches a proven model for leading change—a model that was named the Change Management Approach of the Year by MIT’s Sloan Management Review.
10X Your Influence: New Research in Leading Change
Joseph Grenny has spent the past thirty years studying effective change agents—leaders who have rapidly and systematically produced widespread change in human behavior. Joseph’s research reveals that leaders who understand how to combine all Six Sources of Influence™ are ten times more successful at producing substantial and sustainable change.
Four Crucial Skills of a High-Performance Culture
Leaders who strategically invest in building these four competencies (self-directed change, open dialogue, universal accountability, and influential leadership) into their human system leverage what research shows is the most potent predictor of sustained value for customers, employees, and shareholders—a high-performance culture.
The Science of Leadership
Joseph’s internationally published research has been distilled into applicable skills leaders can implement to increase their personal influence, improve strategic relationships, and change behavior in their organization. He’ll share his latest insights on the intersection between social science and leadership.
Silence Kills: The Seven Crucial Conversations for Healthcare
In this eye-opening and highly informative session, your audience will learn the seven categories of conversations that are essential for healthcare professionals to master: broken rules, mistakes, lack of support, incompetence, poor teamwork, disrespect, and micromanagement.